ExxonMobil Sales Representative - Americas Region in Houston, Texas
Job Role Summary
A Sales Representative for the Americas region is primarily responsible for customer interface and customer satisfaction. The Sales Representative also develops new customer relationships consistent with target markets and business strategies, interfaces with customers and represents the voice of the customer internally. Sales Representatives may be members of one or more teams / networks, example: Market Segment Teams, Application Development Teams, Pipeline management, etc.
Job Role Responsibilities
Conduct sales calls to develop and maintain customer relationships in line with business strategic goals
Understand customer needs and match to ExxonMobil’s products and solutions, ensuring demand is within supply capability
Timely response to customer inquiries, issues, claims, and disputes resolution
Utilize Customer Relationship Management tools to record and manage growth pipeline, account plans, contract management, call reports, etc.
Negotiate prices, and any commercial terms, within organizational guidelines and ensure that these are accurately recorded
Sales forecast accuracy and volume management activities
Contract development aligned with business strategies & contracting guidelines
Stewards customer performance against agreements and review the impact of market changes on existing agreements
Support Marketing to develop value-in-use assessment for new product developments
Support ExxonMobil’s product innovation process by identifying new or improved products and services needs at current and new customers for consideration
Bachelor’s Degree in Engineering
Minimum five years of Chemical Sales or Marketing experience (Technical experience preferred)
Strong commercial & business acumen including strong analytical and problem solving skills
Exceptional value selling skills and experience involving complex selling / value chains
Demonstrated strategic thinking with an ability to identify best practices and influence / drive change
Ability to work with minimal supervision & effectively collaborate and network
Ability to handle a high volume of work in a fast paced environment
Strong leadership skills, results orientation with bias for action, and ability / willingness to work beyond area of responsibility
Polyethylene, polypropylene, and adhesions product knowledge / experience is preferred
ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.